Shipping Policy:
We ship all orders within 1-2 working days of receiving them. Depending on your location, you can expect your order to arrive within 2 to 6 days.
Please note that for any state internal center without flight connections, delivery time maybe 5 to 6 days.
We use the leading courier partner, “Anjani,” for all shipping and delivery services.
Customers will receive an order confirmation email when the order is placed.

Free Shipping:
Free shipping is applicable on all orders. Offer for a limited period only.
Baker’s Artisanal Recipes reserves the right to make any changes to the shipping policy mentioned here.

We understand that sometimes plans change. If you need to cancel or make changes to your order, please let us know before 5 PM on the day of placing the order.
Contact us at our customer care number with your order ID, and we’ll be happy to assist you.

Privacy Policy:
We take your privacy very seriously. When you place an order with us, we collect personal information such as your name, address, and payment details to fulfill orders and provide customer support. We store this information securely and do not share it with third parties without your explicit consent.

Refund Policy:
We stand behind the quality of our products and offer refunds for products that are damaged or defective, within 7 days of delivery.
To receive a refund, customers must provide proof of purchase, an image or video of the damaged or defective product, and contact our customer service team. Refunds will be processed within 7 business days of receiving the returned product.
Please note that from March to August, due to hot weather, couverture chocolates may melt in transit. By purchasing our couverture chocolates during this period, you agree that no refund will be accepted for melting.

Payment Policy:
We accept payment through debit, credit cards, and UPI.
We store payment information securely and do not share it with third parties without your explicit consent.
Cash on delivery payment option is not available.

Contact Information:
Our customer service team is available from Monday to Saturday from 10 am to 6 pm IST. You can contact us by phone, email, or through the contact form on our website.

What types of chocolate do Baker’s Artisanal Recipes offer?
We offer only couverture chocolates with different cocoa content and sugar-free options.

How should I store my Baker’s Artisanal Recipes couverture chocolate?
To ensure the best quality, store your couverture chocolate in a cool, dry, and hygienic place away from sunlight and any hot surfaces. The optimal temperature to store couverture is 15 to 25 degrees Celsius.

How do I temper my Baker’s Artisanal Recipes couverture chocolate?
Our chocolate is already tempered, so you can use it directly by melting it.

How do I melt/use the Baker’s Artisanal Recipes couverture?
1. Put the chocolate in a heat-proof glass container over simmering water or in a warm oven.
2. Ensure that it doesn’t come in contact with moisture or water in any way.
3. Avoid mixing Baker’s Artisanal Recipes couverture with any compounds.
4. Please make sure that the temperature exposure to the chocolate does not exceed 45ºC at any time.

Are Baker’s Artisanal Recipes’ products vegan-friendly?
Yes, all our dark couverture chocolates are vegan-friendly.

Does Baker’s Artisanal Recipes offer any discounts?
Yes, we provide bulk discounts above 2 kgs. Please contact us through our phone number or email for more details.